Reference

Terms and Policy at s1000rr India

Before you open an account with s1000rr, we want you to have a clear picture of how our terms work, what data we hold, and how you can…

Data Protection PolicyAccount TermsCookie PolicyPrivacy RightsJurisdiction Notice
s1000rr Terms and Policy at s1000rr India
POLICY CONTACT PATHS

How to Reach Us About Legal Matters

If you have a question about our terms, a data request, or a concern about how your account information is handled, our support team has dedicated…

Email — Legal Requests Send your data-access request, account-deletion notice, or terms query to our legal inbox.
Live Chat — Policy Questions Our chat agents are available around the clock for policy questions.
Postal Address — Formal Notices Formal legal notices, including subject-access requests under applicable Indian law, may be sent in…
HOW WE HANDLE POLICY

Data Handling, Security and Your Account

We built our data practices around the idea that your account belongs to you. Here is a plain-language breakdown of the six pillars that govern how we store, protect and eventually delete…

Data We Collect

We collect the information you provide at registration — name, email, phone number and payment-method identifiers such as your UPI ID — plus session logs that help us detect unauthorised access attempts on your account.

Cookie Use

We set essential cookies to keep your session alive and preference cookies to remember your language and currency settings. Analytics cookies are only placed after you acknowledge our cookie notice on first visit.

Account Security

All account data is encrypted at rest and in transit. We enforce two-factor authentication on withdrawals and flag logins from new devices so you can confirm or block them before any action is taken on your account.

Data Retention

We retain transaction records for the period required under applicable financial-compliance rules in India. Once that period expires, identifiable account data is deleted or anonymised — we do not keep it indefinitely.

Who to Contact

Our designated privacy contact handles all data queries — access requests, correction requests and deletion notices. You can reach them via the legal email address listed in the support section above and expect a response within seven working days.

Requesting Changes

To update, correct or erase personal data tied to your account, send a written request with your registered email and a description of the change. We verify your identity before processing any modification to prevent unauthorised alterations.

Your Legal Questions Answered

Below are the questions we hear most often about our terms, data practices and account rights. If your question is not covered here, our support team is available via live chat or email at any time.

Your account is subject to the laws of the jurisdiction in which you access the platform. Access depends on local law and is available only where local law permits. Our terms are written to be consistent with applicable Indian regulations, and any mandatory Indian legal provision takes precedence over a conflicting term.

We hold the registration details you provided, your transaction history including UPI and Paytm records, session logs and any documents submitted for identity verification. You can request a full copy of this data by writing to our legal inbox with your registered email address.

Yes. Send a deletion request to our legal email. We will erase identifiable data once any mandatory retention period under Indian financial-compliance rules has elapsed. We will confirm completion in writing and let you know if any records must be held longer and why.

Write to our privacy contact with your registered email, the field you want corrected, and the accurate information. We verify your identity first, then process the change within seven working days and send a confirmation once the update has been applied.

We share data only with payment processors — such as the gateways that handle UPI, Paytm and PhonePe transactions — and with identity-verification partners. We do not sell your personal data to advertisers or unrelated third parties under any circumstances.

Essential cookies are necessary to keep your session active; you cannot use the platform without them. Preference and analytics cookies are optional — you can withdraw consent at any time through your browser settings, and we will stop placing non-essential cookies on your device.

Closing your account triggers a deletion review. Identifiable data is erased once the legally required retention period passes. Transaction records tied to payment rails such as PhonePe or Paytm may be retained for the duration required by Indian financial regulations before being permanently removed.