Reference

How s1000rr Handles Your Personal Data

At s1000rr, we take your personal data seriously — this policy explains exactly what we collect, why we collect it, and how it stays protected while your account…

Data Encrypted at RestNo Third-Party SellingUPI & Paytm Data SecuredRight to Request DeletionPhonePe Transactions Protected
s1000rr How s1000rr Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is held, want to request a correction, or need to raise a data concern, our privacy support…

Email Privacy Team Send your data request or privacy concern directly to our dedicated privacy inbox.
Live Chat Support Our live chat team can log your privacy request in real time and escalate…
In-Account Help Centre Log in to your s1000rr account and navigate to the Help Centre to raise…
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We have built data-handling practices around the practical reality of Indian account holders — from the moment you enter your UPI ID to the point your withdrawal clears via PhonePe.

Encryption Standards

All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher. Data stored on our servers — including payment references for UPI, Paytm and PhonePe — is encrypted at rest using AES-256, a widely accepted standard for financial data.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages are navigated. You can manage or decline non-essential cookies through the cookie preferences panel accessible from the footer of any page on our site.

Account Security Practices

Your password is hashed and never stored in plain text. We apply two-step verification prompts whenever a login is detected from a new device or IP address, reducing the chance that an unrecognised actor can access your account or payment history.

Data Retention Period

We retain your account data for as long as your account remains active and for a period afterward as required by applicable law. Transaction records linked to UPI and Paytm payments are kept for the minimum period required for financial reconciliation and compliance obligations.

Your Right to Access and Correct

You may request a copy of the personal data we hold about you at any time. If any stored detail is inaccurate — such as a registered mobile number or email address — contact our privacy team and we will correct it within the timeline set out in this policy.

Data Deletion Requests

If you close your account, you may submit a deletion request covering all non-legally-required personal data. We will confirm the deletion in writing once the process is complete, which typically takes up to 30 days depending on the volume of records involved.

Common Questions About Your Privacy at s1000rr

Below are the questions we hear most often from account holders in India about how their personal data is collected, stored, shared and removed. If your question is not answered here, use the contact paths listed in the support section above.

We collect your name, email address, mobile number and the payment method details you register — such as your UPI ID or Paytm wallet reference. We also log device identifiers and IP addresses for account security purposes at the time of login.

We share data only with service providers directly involved in running your account — such as payment processors handling your UPI or PhonePe transactions. We do not sell your personal data to advertisers or unaffiliated commercial partners under any circumstances.

Payment references associated with UPI, Paytm and PhonePe are encrypted at rest and in transit. We store only the reference IDs needed for reconciliation — not your full bank account number — and access to these records is restricted to authorised personnel only.

Yes. Write to our privacy team via email or submit a request through the in-account Help Centre. We will compile and deliver your data within the timeframe required by applicable law, usually within 30 days of your verified request being received.

Submit a deletion request through our privacy email address or live chat. Once your identity is verified and your account is confirmed closed, we remove all data not required for legal retention. We send written confirmation when the deletion is complete.

We retain account records for the minimum period required under applicable law following account closure. Transaction records linked to Paytm and UPI payments may be kept longer for financial compliance. Details of retention periods are available on request from our privacy team.

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